iTrackmine.com FAQ

Overview (show all)

Click the questions below to see their answer.

Q: Why use iTrackmine?

Q: Is this going to cost me money?

Q: How do I signup?

Q: Why do I want to add my items to my collection?

Q: What if I see an error with an item? Or missing data?

Q: What do I do if I see an inappropriate picture or there is abusive text entered by someone onto the site?

Q: I just made a new account and there are all these friends and items I didn't add. What's going on?


User Settings (show all)

Click the questions below to see their answer.

Q: I need to change my email address. How do I do that?

Q: I need to change my password. How do I do that?

Q: How do I upload my picture?

Q: How do I change my settings?

Q: Why would I want to enter my correct age, income, gender, birth date, postal code?

Q: What do I do if I forget my password?

Q: I keep getting emails about new alerts, how do I turn them on or off?

Q: How do I ignore someone who is pestering me?

Q: What do I do if I want to cancel my subscription/membership?

Q: How do I add iTrackmine to Twitter.com, FriendFeed.com or my RSS Reader?


Privacy (show all)
Click the questions below to see their answer.

Q: Will my personal information be released to anyone?

Q: When I mouseover my avatar I can see the value of my collection. Can everyone see this?

Q: How do I prevent people from seeing my collection?

Q: Can anyone add me as their friend? What if I don't want them to?


Collections (show all)

Click the questions below to see their answer.

Q: What do the icons mean on the item information page?

Q: How do I review an item?

Q: Can I add personal notes, or an image, to an item?

Q: What is the Personal ID with an item?

Q: What is a Collection Graph?

Q: I'd like to export or print my collection. How do I do this?

Q: How do I suggest that a friend looks at an item?

Q: When I mouse-over an item it tells me I'd like that item but I know I won't. Why is it saying this?


Finding Items (show all)
Click the questions below to see their answer.

Q: How do I get my items into my collection?

Q: How do I use a bar code scanner?

Q: Sometimes when I correctly enter the UPC code the Site is unable to find a matching record.

Q: I'm doing a search by item title but the Site is unable to find my item.

Q: The site isn't finding my item from the UPC scan and I don't see an ISBN number.

Q: I have an older book that doesn't have an ISBN number. What do I do?

Q: On some of my books, there are two bar codes, with a second set of numbers above the second bar. It seems like the Site is unable to find matching records for these.

Q: Sometimes barcodes on my books do not scan. What do I do?

Q: How do I figure out what a UPC code is on an item that I own?

Q: I can't get my barcode scanner to work. Help!

Q: I've tried everything but still cannot find my item. What do I do?

Q: Is there any way that I can sort without the "The", "A", or "An"'s at the beginning of item titles?


Importing Items (show all)
Click the questions below to see their answer.

Q: How do I import?

Q: It imported the wrong item from my iTunes list. What can I do?

Q: It imported the wrong item from my import list. What can I do?

Q: Advanced File Import


Custom Items (show all)
Click the questions below to see their answer.

Q: What are Custom Items?

Q: What rules are associated with Custom Items?


Receipts (show all)
Click the questions below to see their answer.

Q: How do I add my receipts?

Q: Can I download my saved receipts?

Q: My receipts all have the same file name.

Q: Can anyone else see my receipts?


Collection Privacy (show all)
Click the questions below to see their answer.

Q: Who exactly can see an item when it's hidden?

Q: If someone has just me as their friend, and I rate a hidden item, won't they be able to figure out that I own that item because their "Friend" rating will have a number?

Q: What if you add item to your collection, review it, then make it hidden...what happens to the review?

Q: Can you lend hidden items?

Q: How does this mesh with my collection privacy settings?

Q: When do my notes, or the image I uploaded, show up on an item?


Wants & Needs (show all)
Click the questions below to see their answer.

Q: What is the "Wants & Needs" area?

Q: How do I add items to my Wish List?

Q: My friend isn't a member of iTrackmine, can they reserve items on my Wish List?

Q: How do I say I bought an item for a friend on their Wish List?

Q: How do I prevent certain people from seeing my Wish Lists?


Custom Lists (show all)
Click the questions below to see their answer.

Q: What are Custom Lists?

Q: How do I add items to my Custom Lists?


Loan & Borrow (show all)
Click the questions below to see their answer.

Q: How do loans work?

Q: How do I loan something to someone that is not an iTrackmine user?

Q: How can I borrow an item from a friend?

Q: How do I tell a friend that the item I loaned to them is due back?


Collection Report (show all)
Click the questions below to see their answer.

Q: What is a property loss report?

Q: How do I use a property loss report with insurance agency?


Friends & Trusted (show all)

Click the questions below to see their answer.

Q: What is a Trusted Reviewer?

Q: Will my friends feel bad if I do not make them Trusted?

Q: I'd like to keep up on my friends Wish List, is there a way I can be notified when they make changes to it?

Q: How can I tell if a friend owns an item?


Like You Scores (show all)
Click the questions below to see their answer.

Q: What is a Like You Score?

Q: Why is my overall Like You Score so low with someone whose music (movies, etc) Like You Score is really high?

Q: I've added several items to my collection, and rated some too, but my Like You Score and recommendations haven't changed. Why not?


Finding Friends (show all)
Click the questions below to see their answer.

Q: How do I find new friends?

Q: How can I know if someone is a good reviewer or not before I add them as a Trusted reviewer?


Shop For (show all)
Click the questions below to see their answer.

Q: What is the Shop For area?

Q: What is a Gift List?

Q: What are these columns on the Gift List management page?


Mobile (show all)

Click the questions below to see their answer.

Q: What can I do with the iTrackmine Mobile Assistant?

Q: How do I log in using my iPhone, Android or mobile device?

Q: How do I add an item to my collection from my mobile device?

Q: Can I use my mobile device as a barcode scanner to scan items directly into my collection?

Q: Why do I want to enter the price of an item after I've looked it up on my mobile device?

Q: How do I know if I am supposed to buy something for someone?

Q: How do I view my Wish List on my mobile device?

Q: How do I view my friend's Wish Lists on my mobile device?

Q: How do I know if I already own an item from my mobile device?

Q: How do I say I bought an item for a friend who had it on their Wish List from my mobile device?

Q: How can I compare prices of items I entered into my mobile device from different stores?

Q: What is the mobile Shopping List?

Q: What is the Note to Self?

Q: What is the Mobile Report?